Chat with us

Today is the first day I’m not in emergency mode, running around trying to make decisions and keep everything together. That means I get to start thinking about new services I may be able to introduce to be sure you continue to get the outstanding service you are accustomed to.

Toward that end, I am proud to announce the start of *fanfare* chat support! To message the staff-on-duty simply click the little ‘Chat w/ JXN Librarians!‘ link in the bottom right of our website, fill out your name and email in case we need to reach you again, and tell us what you need. If that’s too tricky, head to the dedicated chat page.

Using this tool, you can request books for pickup, get help with downloading books, ask a reference question, or just check in with us because you know we are lonely for you.

If you don’t get a response right away, give us a tick. We are busy pulling holds but we will be back. I hope this helps you feel less isolated!